You've Got Questions. We've Got Answers.


What is Open Water?

Open Water is the bottled water for clean oceans. We use aluminum bottles and cans to package our water—they’re recycled more than 2x as often as plastic, glass, and cartons. We also donate a portion of every sale to help clean up the damage that’s already been wreaked by plastics.

How come you’re creating another single-use bottled water instead of a refillable bottle?

There are lots of great refillable bottles out there, and we’re totally, 100% in support of using them! Open Water is there for those times when you find yourself without your reusable bottle. It’s during these times that you have an opportunity to reduce your impact by opting for a container that is far less harmful to the environment.

How do you support ocean cleanup efforts?

Every time an Open Water product is sold, we set aside a portion of funding to go towards ocean cleanup projects. Through 1% for the Planet, we've worked on the ground with the Oceanic Global to clean up our shores. We've also partnered with the Lonely Whale Foundation, the team behind the Strawless Ocean campaign and #stopsucking.

I recycle my plastic water bottles, so it’s basically the same, right?

The answer to that is a resounding “absolutely not!”. Plastic is never really recycled. It’s actually downcycled, which means it loses quality and volume with each cycle, so your bottle will never become another bottle (it would if it were aluminum). Read more about why aluminum is the most eco-friendly packaging here.

Is it okay to refill my Open Water bottle?

Yes! Our bottles are safe to refill. We recommend cleaning Open Water bottles with soap and warm water. They should not be run through the dishwasher. Once you're finished with the packaging, please make sure it ends up in a recycling bin.

Where does your water come from?

The water itself is sourced from a underground aquifer and then purified through a reverse osmosis system to make it as pure and delicious as possible. Are you going to find it absolutely thirst-quenching? You betcha.

I've heard that exposure to aluminum has been linked to Alzheimer's Disease. Is that true?

We'll defer to the experts over at the Alzheimer's Association on this one: "Studies have failed to confirm any role for aluminum in causing Alzheimer’s. Experts today focus on other areas of research."

I own a store/restaurant/hotel/club and would like to offer Open Water to my clients. How can I get my hands on some bottles or cans?

The best way to bring Open Water to your customers is to fill out this form. We’ll help you get set up with a distributor, or if there are none in your neighborhood, we’ll work with you directly. Looking forward to hearing from you!

The bottled water I usually buy is cheaper than Open Water. Why?

Unlike many other expensive bottled waters (we won’t say which ones, but we’re sure you can figure it out), our higher-than-average price is not a marketing gimmick. It really all comes down to the aluminum. Because aluminum has a high raw value, our bottles are much more expensive to produce than plastic ones. This same value is what translates into such amazing recycling rates!

Have other questions?