Product
What is Open Water?
Open Water is the bottled water for clean oceans. We use aluminum bottles and cans to package our water—they’re recycled more than 2x as often as plastic, glass, and cartons. We also donate a portion of every sale to help clean up the damage that’s already been wreaked by plastics. Oh! And we're the only certified Climate Neutral water brand in the country (and were the 1st in the world!)Learn about our non-profit partners
How do you support ocean cleanup efforts?
Every time an Open Water product is sold, we set aside a portion of funding to go towards ocean work like our Sea Change Grants. Learn more here.
Is it okay to refill my Open Water bottle?
Yes! Our bottles are safe to refill. We recommend cleaning Open Water bottles with soap and warm water. They should not be run through the dishwasher. Once you're finished with the packaging, please make sure it ends up in a recycling bin.
Tell me about your water.
Open Water is crafted as close to where it's consumed as possible. Learn about our sourcing here. The water itself goes through a multistep purification and remineralization process, creating a premium deliciously crisp, smooth water with a neutral pH (just like your body). Do people often tell us it's the best water they've ever tasted? They sure do.
I've heard that exposure to aluminum has been linked to Alzheimer's Disease. Is that true?
We'll defer to the experts over at the Alzheimer's Association on this one: "Studies have failed to confirm any role for aluminum in causing Alzheimer’s. Experts today focus on other areas of research. Alzheimer's Association
The bottled water I usually buy is cheaper than Open Water. Why?
Unlike many other expensive bottled waters (we won’t say which ones, but we’re sure you can figure it out), our higher-than-average price is not a marketing gimmick. It really all comes down to the aluminum. Because aluminum has a high raw value, our bottles are much more expensive to produce than plastic ones. This same value is what translates into such amazing recycling rates!
What is the shelf life of Open Water?
A lot of people don't know this, but according to the FDA, all still, unflavored bottled water that is produced and stored in an unopened, properly sealed container, is considered to have an INDEFINITE shelf life. We recommend a “best by” date of 2 years (this is not an expiration date) and an ambient storage temp of 33–93F.
Orders
I own a store/restaurant/hotel/club and would like to offer Open Water to my clients. How can I get my hands on some bottles or cans?
The best way to bring Open Water to your customers is to fill out our Stock Open Water form. We’ll help you get set up with a distributor, or if there are none in your neighborhood, we’ll work with you directly. Looking forward to hearing from you!
Where is my order?
Please contact onlineorders@drinkopenwater.com if you haven't received your order and your tracking says it should have been delivered.
My order arrived damaged :(
What a bummer! Reach out to onlineorders@drinkopenwater.com with your order number and photos showing the damage, and we'll get things squared away ASAP.
Sustainability
How come you’re creating another single-use bottled water instead of a refillable bottle?
There are lots of great refillable bottles out there, and we’re totally, 100% in support of using them! Open Water is there for those times when you find yourself without your reusable bottle. It’s during these times that you have an opportunity to reduce your impact by opting for a container that is far less harmful to the environment. You can read our more in depth thoughts about other aluminum bottled waters on the market here.
Is Open Water packaging made with recycled aluminum?
Glad you asked! Yes, on average almost ¾ of the aluminum we use is recycled. Open Water is part of a circular closed-loop cycle and uses the highest PCR (post-consumer recycled) content in the industry, seriously reducing the impact of manufacturing our bottles and cans. Through our Climate Neutral certification, the remaining emissions are entirely offset for net zero emission packaging.
PSA: Not all aluminum packaging prioritize this, and some even use 100% virgin aluminum. Learn about our Climate Neutral certification
I recycle my plastic water bottles, so it’s basically the same, right?
The answer to that is a resounding “absolutely not!”. Plastic is never really recycled. It’s actually downcycled, which means it loses quality and volume with each cycle, so your bottle will never become another bottle (it would if it were aluminum). Read more about why aluminum is the most eco-friendly packaginghere.
Do your bottles and cans have liners?
All metal packaging (from a soda can to a can of beans) has a liner that sits between the contents and the metal. This eliminates any chance of corrosion/reaction of the metal. It's important to note that different cans use different types and amounts of material in their linings.
Open Water's cans and bottles all use a BPA-free lining, and our liners represent a tiny % of the total package by weight. The liners have been tested with our water to ensure they don't break down over time. They also don't affect the recyclability of the packaging whatsoever.
