RETURN POLICY

We do not offer returns, refunds, or exchanges for any products purchased on our online store. If you have any questions prior to placing an order, please reach out to us at onlineorders@drinkopenwater.com and we will be happy to help!

If we messed up and shipped the order incorrectly or if your order got damaged in-transit, please let us know within 5 business days of receiving your order by sending an email to onlineorders@drinkopenwater.com and we’ll make it right. Please provide as much detail as possible and include photos of the damaged product.